We use two different systems for rental payments, depending on when you started your rental.
I have a hyphenated account number
(like 12345-1)
That means your rental is in our new system.
I have a 6-digit account number with no hyphen
(like 456789 — most start with a 3 or 4)
That means your rental was set up in our original system.
Not sure which one you have?
Your account number is on your most recent invoice.
Still have questions? Call us at 413-534-7402 — we’re happy to help.