MY STUDENT RENTED AN INSTRUMENT, BUT WANTS TO PLAY SOMETHING ELSE. WHAT DO I DO NOW?

Our rental program includes a Full Equity Exchange option.

This means that if you decide to exchange to another instrument in the same rental program (from flute to alto sax, for example – this exchange equity option DOES NOT transfer between band and string instruments, and vice versa) 75- 100% of your rental equity will be applied to the new instrument. All we ask is that you TALK TO  YOUR STUDENT’S BAND TEACHER before calling us to request the exchange. The teacher will want to know that your student wants to switch, and may have some advice for them. Once the teacher has approved the exchange (also ask them if there will be anything else the student needs, such as a new  Method Book) give us a call or email us here. We will tell you when and where to leave your current instrument, so that one of our Educational Representatives can make the exchange on one of their weekly school visits.  PLEASE NOTE: If you are exchange into a higher category – from Flute to Alto Sax, for example – you may owe the balance on the rental fee for the new category.